Last updated: 18 August 2026

1. Who We Are

Radio X5 Stereo is an independent digital radio station based in South Africa. Our website is available at radiox5.co.za and provides radio content, music, entertainment, information and opportunities for listeners, artists and businesses to connect with us.

For privacy-related enquiries, please contact us at info@radiox5.co.za.

2. Information We Collect

Depending on how you use our website, we may receive information that you voluntarily provide to us, including your name, email address and other information you choose to include when contacting us or submitting content.

This may include information submitted through contact forms, song requests, music submissions, advertising enquiries, sponsorship enquiries or other forms of communication with Radio X5 Stereo.

3. How We Use Your Information

Information you provide may be used to respond to your enquiries, process requests, communicate with you, consider music submissions, manage advertising or sponsorship enquiries, and provide the services and information requested through our website.

We aim to collect and use only information that is reasonably necessary for the purpose for which it was provided.

4. Music Submissions

Artists, musicians, record labels and representatives may submit music and related information to Radio X5 Stereo for consideration.

Information supplied with a music submission may be used to review, identify and communicate about the submitted material. Submission of music does not guarantee airplay or acceptance.

5. Song Requests

When you submit a song request, information supplied with the request may be used to process and respond to your request and, where appropriate, to facilitate the requested radio content.

6. Contact Forms

If you contact Radio X5 Stereo through a website form, the information you submit may be received by us for the purpose of responding to your enquiry and providing the requested service or information.

Please do not submit sensitive personal information through a general contact or enquiry form unless it is specifically requested and necessary.

7. Cookies and Technical Information

Our website and the services used to operate it may use cookies or similar technologies. These technologies can help the website function correctly, remember preferences, improve performance or provide technical information about website usage.

The types of cookies or technical information used may depend on WordPress, website features, plugins, hosting services and other technologies active on the website.

8. Third-Party Services

Radio X5 Stereo may use third-party services to provide website, streaming, form, security, hosting, analytics or other technical functionality.

Where information is processed by a third-party service provider, that processing may be subject to the provider’s own privacy policy and terms.

9. How We Protect Information

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no transmission or storage system can be guaranteed to be completely secure.

10. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, to maintain appropriate records, or where retention is required or permitted by law.

11. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to request access to information we hold about you, request correction of inaccurate information, and raise concerns about how your information is processed.

Requests relating to your personal information can be sent to info@radiox5.co.za.

12. South African Privacy Law

Radio X5 Stereo aims to handle personal information responsibly and in accordance with applicable South African privacy legislation, including the Protection of Personal Information Act (POPIA), where applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time when our website, services or privacy practices change. The latest version will be published on this page together with the relevant update date.

14. Contact Us